Contact Us
New Activations: 1-866-305-3663
Call us today to activate a new line or to learn more about our wireless service.
Existing Customers: 1-888-322-2160
Contact Customer Service at the above number if you have a question about your service or want to add a line to your account. You can also dial 611 from your Cityfone mobile phone (free of charge).
Hours of Operation (EST)
Monday to Friday: 8:30 AM - 10:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday & Holidays: 11:00 AM - 7:00 PM
support@cityfone.net
Send us a letter
Cityfone
Attention: Customer Service
#101 - 3991 Henning Drive
Burnaby, BC V5C 6N5
Be sure to include your full name and your account number or Cityfone mobile phone number.
You may also refer to our FAQ pages for answers to many Frequently Asked Questions.
Jobs
Interested in joining the Cityfone team? We're growing rapidly and are always on the lookout for talented people who share our vision, values, and dedication. Our work atmosphere is open and supportive, with lots of room for growth!
Email your resume to jobs@cityfone.net