Warranty & Service Repair

Liquid or water damage is the most common repair issue that is not covered by warranty. It is possible for the phone to be damaged without it being immersed into water. Moisture or exposure to humidity, steam or even rain could damage the phone. This could lead to corrosion and cause the phone to malfunction and leave it in a non-repairable state.

Here are some common causes for liquid damage:

• Dropped in water or a puddle
• Spillage of any kind of liquid
• Rain, fog or mist
• Steam (eg. Leaving the phone on kitchen counter while cooking)
• Condensation (eg. Leaving the phone in a vehicle overnight)
• Body perspiration

If you think your phone needs to be replaced, check the chart below to see if it is covered under warranty. Contact us at 1-888-322-2160 and one of our customer care representative will be glad to assist you.

View our Warranty Guide (PDF)