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*$0 tablet offer applies with all Tablet Data Plans on a 2-year term. While quantities last and subject to change without notice. Offer expires May 31, 2022. Some conditions apply, call for details.
Bonus data: 1 GB bonus data eligible with Tablet data plans with no term. 3 GB bonus data eligible with Tablet data plans with a 2-year term.
Tablet price: Device pricing varies by term and Tablet Data plan chosen. A minimum monthly Tablet Data rate plan applies.
Tablet plans: Tablet Data plans are only available for tablets and cannot be added to your wireless cell phone service. Plans include data usage within Canada. $0.01/additional MB. Data charges while roaming: $1/MB in the U.S. Cannot be combined with other offers. Some conditions apply, call for details.
Bring your own tablet: Offer available to customers who bring in an unlocked tablet with new activation of service on any in-market standard Tablet Data plan. Credit of 10% applied each month, before taxes and applies only to monthly service fee of plan. Service term not required. Bring Your Own Tablet discount is not eligible with additional discount. Cannot be combined with other offers. Some conditions apply, call for details.
30-day money back guarantee: You may return Equipment purchased from Cityfone within 30 days from the date of activation of the Equipment to us as long as you return it to us in complete and original condition and you have not used more than your plan’s monthly voice, text and data usage limits. Cityfone will refund you the purchase price for the returned Equipment and will not charge you any early cancellation fee, provided that you return the Equipment in its original condition, together with all accessories, manuals and packaging. If your Equipment is not returned in its complete and original condition or any accessories, manuals or packaging are missing or damaged, Cityfone may, at its discretion, still accept the return of your Equipment. However, we may charge a replacement fee for any of the missing or damaged items. A list of these fees is available on the Charges and Service Fees page. You will be billed for all charges incurred up to the cancellation date. After 30 days, you will be responsible for an early cancellation fee equal to the device subsidy multiplied by the number of months remaining in your contract term divided by the total number of months of your term (plus applicable taxes).
Wireless providers in the United States, including AT&T and T-Mobile, will begin permanently shutting down their 3G/HSPA networks starting February 2022 and continuing until July 1, 2022.
Starting February 22, 2022 all major U.S. carriers will begin to shut down their 3G/HSPA wireless network service within the U.S. (including Puerto Rico and the U.S. Virgin Islands). If you're still roaming in the U.S., starting after Feb 22, 2022, depending on the network service available in your area, you may not be able to reliably use wireless roaming services (including Emergency 9-1-1). Please note, there is no impact to your service while in Canada.
The shutdown is expected to be complete by July 1, 2022 and you may not be able to continue to roam in the U.S. after that date. We are working on possible solutions for you to continue to roam in the U.S. after that date and will communicate any updates. ALL customers will no longer be able to make or receive wireless calls (including 911 calls), send or receive text messages or use cellular data while in the U.S. (including Puerto Rico and the U.S. Virgin Islands).
Can I continue to use my wireless phone in the U.S.?
You may be able to use wireless roaming services depending on the network service availability in your roaming area up to July 1, 2022.
The U.S. 3G/HSPA network shutdowns beginning February 22, 2022 through July 1, 2022 affects all customers travelling to the United States (including Puerto Rico and the U.S. Virgin Islands).
What if I don’t plan on using my phone in the U.S? Do I need to do anything?
If you’re certain that you won’t be using your device in the U.S., no action is needed.
Can I continue to use my wireless service in Canada and outside the U.S.?
Absolutely. The U.S. 3G/HSPA network shutdowns will not impact wireless service in Canada or while travelling to non-U.S. destinations.
Can I use Voice over Long-Term Evolution (VoLTE) roaming calling in the U.S.?
Unfortunately, no. Wireless service is not VoLTE roaming capable on our network service.
If I purchase or use a new device, will my wireless service work in the U.S.?
Why am I paying for a roaming plan or add-on that I may no longer be able to use?
As you may be in and out of coverage areas until the U.S. 3G/HSPA network shutdown is complete, we are unable to identify where you will be able to reliably use wireless roaming services at this time. Following February 22, 2022 if your plan or add-on currently includes U.S. Roaming and you are unable to use it, contact us so we can help you find the best plan for your needs!
Due to high demand, we are facing fulfillment constraints and cannot provide an exact delivery time. You will be notified when your order has been shipped.